Southwest Impreglon Achieves ISO 9001:2000
In speaking with Terry Bourdon-Quality Assurance Manager for Southwest Impreglon, he said meeting the criteria for the new standards was tough, but well worth the time it took to get there. Achieving certification required hours of close review and usually, revisions in the company’s quality manual, procedures, work instructions and other forms.
Asked why ISO certification was so important, he responded that “Certification was important to us because it is recognized worldwide as an accepted standard of quality. When companies can accurately document their quality systems, they can compare their systems against a recognized quality standard and improve what they offer to their customers. Also, because ISO certification is an understood standard, companies can use it to gauge and select the vendors or sub contractors they work with. Having successfully gone through the ISO review process and achieved ISO 9001:2000 certification, customers can trust that Southwest Impreglon has already asked the tough questions about its own quality systems”